| ||How to return my order|| |
Please click on "Your Account", select "Returns and|
Exchanges" and follow these steps 1. Log into your account 2. Select
your order from your account list and...
| ||How to return part of my order|| |
In the event that you require a partial return please send back the item(s) in|
their silk pouch, along with the certificate(s). In this case, sending the VIP
card and the bonus gift is not required. Please ensure that the RMA (Return
Management Authorization) number is clearly shown on the package.
| ||Return Inspection and Acceptance|| |
Upon receipt, the returned items will be forwarded to our Quality Control|
department for inspection. Please allow 1-2 weeks for final return acceptance at
which point the applicable refund will be credited to your card.
| ||Return address|| |
PearlsOnly bears no responsibility for items returned to the wrong address.|
Please read your instructions carefully and ship your returns to the designated
address only. Please refer to the item location carefully: style="FONT-FAMILY:...
| ||Return policy|| |
Visible damage of goods delivered must be reported via email, within 7 days|
from the day of delivery, to our Customer Care. Failure to report such visible
damage may void warranty. PearlsOnly offers a 90-calendar-day warranty